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Terms & Conditions

Terms of Use

Welcome to GoPaisa.com - India’s top cashback site! This website has been designed with the sole purpose of assisting our users in making best of their money and save as much as possible while they shop online. Here, in the document you may come across terms such as “we”, “our”, “us” which refer to “GoPaisa Netventures Private Limited” as one single entity. And, the terms such as “you” refers to the users who visit GoPaisa website or app or contributes to the website in any manner whatsoever.

By accessing or using this website you automatically agree to the said terms & conditions mentioned in the document and represent that you have read and understood them properly. To make the best of the use of the website, please read the document carefully, as it contains information concerning your legal rights and limitations on these rights, as well as a section regarding applicable law and jurisdiction of disputes. If you do not accept all of these terms and conditions you are not authorized to use this Website. These terms and conditions are subject to change/modification in the future in accordance with the current Terms & Conditions and you understand and agree that your continued access or use of this website even after any modifications in the terms & conditions signifies that you are still bound to them. You are requested to keep visiting the page periodically to be updated about any changes made whatsoever. We will also notify our registered members of material changes (if any) to these terms and conditions by either sending a notice to the email address provided to us at the time of registration or by placing a notice on our Website. Be sure to return to this page periodically to review the most current version of the Agreement.

Usage of the website

While using this website you accept the following conditions levied by the company:

  1. All the information provided on this website by you are true, current, complete and to the best of your knowledge. In case of any failure in the same, It will be user's responsibility to get them rectified by bringing the same to notice of GoPaisa. Any Cashback transferred to wrongly provided email address, mobile wallet or bank account shall not be responsibility of GoPaisa.
  2. You will be responsible for the safety of your account and login details.
  3. You need to be 18 years or above for registering on GoPaisa or for any other contribution
  4. You have the legal authority to enter into this agreement under the applicable laws and to use this website in accordance with all terms and conditions herein.
  5. You are not authorized to use the content, video, or any other information on the website for your personal or commercial use
  6. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this agreement.
  7. Copying, transmission, reproduction, replication, posting or redistribution of the Website Content or any portion thereof is strictly prohibited without the prior written permission of GoPaisa.

Users of this website would not be charged for accessing this website in accordance with these terms & conditions. However, there are other third party websites which are associated with GoPaisa and might or might not charge any fee for availing benefits of their services/products. Henceforth, you are requested to carefully read their prerequisite before using their website. Where GoPaisa may or may not provide you with the details of charges on the third party website, such information is provided for convenience and information purpose only. GoPaisa in no way guarantees that this information is correct nor is it in any way responsible for content or services provided on such third party websites.

Account Information

GoPaisa is a leading company in cashback industry. We currently only cater to the Indian audience and offer cash rewards or cashback in Indian National Rupee (INR). One must be an Indian resident and 18 years or above of age to be a part of GoPaisa member. You must also note that we only permit one account per person. For security purpose, we don’t permit our users to amend their personal details such as name and email address. Hence, you are requested to provide only genuine, accurate and current information while you register on our website. As your email address is critical for a seamless communication between you and GoPaisa, you must ensure that you have full access to the email address you provide us.


While registering on the GoPaisa website you need to make sure that all the information shared by you is true and latest to your knowledge. Also, you need to be careful and aware that whatever review you are posting is honest and personal based on your own experience. That they have not been influenced by any individual or the organization, you’ve not been offered any sum of money or any other benefit in money or kind to influence your opinion, you’re not associated with any agency or the organization, or you are not marketing/ promoting any product or brand whatsoever in any manner.

As you would know the smooth and fair operation of GoPaisa depends primarily on the users telling the truth about themselves and the products they come across. Thus, you are required to follow the below mentioned instructions-

In case user does not provides us with a valid or serviceable email address, his/her membership will also be terminated.

We also reserve the right to refuse or deny membership to any individual.

You are not allowed to maintain/create more than one account on the website (even if the accounts are created using different email addresses)

You cannot provide incomplete or inaccurate registration information (as mentioned above)

You cannot happen to have a misleading profile picture or any other information about your identity which in any case give other users a wrong impression.

You need to make the changes in your profile as and when required (you need to keep your profile up-to-date and to the best of your knowledge)

You are not supposed to share your account details (such as passwords or any other crucial information) with anyone else. GoPaisa.com may assume that all the activities which are being done on the website are done by the owner of the account. Thus, if in case, you feel your password has been compromised, you are requested to inform us on [email protected] for us to take the necessary action.

Cashback and Redemption Policy

GoPaisa Netventures Private Limited is one of the leading organizations in cashback industry. As a GoPaisa user you are eligible to earn cashback or a cash reward whenever you make any transaction through the website. The earned cashback can be transferred to respective bank accounts, GoPaisa wallet, please note that the cashbacks are transferred to user’s account only after the verification by the particular brand/affiliated partner. The transactions have to be genuine and successful, failing to which the concerned person would not be eligible for the cashback. Once all the above requirements are met, GoPaisa would receive an amount of commision from the respective retailer/affiliated partner, certain part of which would then be transferred to the user in the form of cashback/rewards.

There could be certain concerns regarding the cashback that has been resolved here -

Rejected - There could be chances of your cashback not being tracked by the GoPaisa team as that may not qualify as valid by the respective retailer. Please take into account that your cashback is being approved by the respective retailer as per their set of rules and regulations and GoPaisa in no condition should be held responsible for the same. Hence, the transaction which has been tagged as non-genuine or invalid by the retailer would not be converted into cashback. In case, you wish to know more about the policies of the same, you can refer to GoPaisa’s FAQ section.

Missing Cashback - Another case could arise at the rarest of occasions of missing cashbacks from the respective retailers. In case you have made a genuine transaction and did not receive a cashback, you can claim the same by contacting us at [email protected]. Also, please note that GoPaisa reserves the right to close your case and stop chasing your cashback at any point of time and that decision would be binding both the parties in any condition whatsoever.

Transaction - GoPaisa believes in fair and square dealings and do not encourage any fraudental activities on the website. In case, any user is found to be indulging into fraudental activities or the cashback being erroneously transferred to the account due to software bug, clerical mistake or any other mistake either by GoPaisa or a particular brand affiliated with us, GoPaisa reserves the exclusive right to cancel the same transaction OR GoPaisa shall be informing the concerned user via email or any other form of communication. In such a situation it will be user’s responsibility to return the money back to GoPaisa by way of bank transfer to bank account of GoPaisa Netventures Pvt Ltd within 15 days. If the user fails to do so pertaining to any reason, the company will be at liberty to take strictest legal actions against the user. The full liability of legal expenses incurred by either GoPaisa or user, shall be full liability of the user.

Cashback Transferred - This to inform you that a situation might arise when the user receive the lesser amount of cashback in his/her account. In that case, the same situation needs to be brought into our consideration. You may contact us at [email protected] and GoPaisa team will get back to you at the earliest. However, please note that GoPaisa reserves the exclusive right to close the claim if the particular brand/company refuses to pay the claim within the period of six months.

Forfeited - Cashback may also be forfeited by GoPaisa under the following circumstances :

  1. In case the user is not logged in while transacting through GoPaisa and we receive an unattributed cashback payment which is not associated with any user account.
  2. In case the cashback is attributed to an account which is terminated by GoPaisa.

Policy - This is to inform you that once you’ve earned the cashback in your GoPaisa account from the respective brand or retailer, you can redeem the same in multiple ways such as you can transfer the amount to your bank account as well as in your GoPaisa wallet, or you can make PayTM/Mobikwik transfer, buy E-Voucher, do DTH/Mobile recharges as well as bill payments.

Termination of Account

GoPaisa reserves the right to terminate/deactivate any user’s account in case of any fraudulent, abusive or unfair activity. In addition to this, members who don’t access their accounts within every 12 months or more shall be deemed inactive. If you wish to keep your account active, you are advised to log in to your account once in 12 months.

GoPaisa doesn’t allow its users to access their accounts for non-personal or commercial purposes. If any such activity shall be detected then that person’s account stands terminated. Any pending or confirmed cashback in such accounts shall be forfeited and the decision would be irrevocable and binding.

In case a user does not provide us with a valid or serviceable email address, his/her membership will also be terminated.

We also reserve the right to refuse or deny membership to any individual due to reasons are known or unknown to the respective user.

Privacy Policy

GoPaisa takes special precautions to protect and safeguard your privacy. Any personal information you post on the website and/or provide us in order to make your experience hassle-free, shall be used in accordance with our Privacy Policy. GoPaisa shall only be using the information such as email id or the phone number for communication purposes.


This should be duly noted that certain products or services are exclusively available online through our website. These products and services may be limited in quantity and are subject to exchange and return as per our Return Policy. We would also like to inform you that we have made every effort to exhibit the product with the most accurate features and specifications. We have taken special precaution to display the color and images of products as it is they appear at the store.

GoPaisa reserve the right, to limit the sales of our products or services to any individual, geographic region. We also reserve the right to limit the quantity of any products or services that we offer. This is to inform you that the description and pricing of our products and services are subject to change and might change with or without any prior notice on the website. We also have the right to discontinue any product or service from our website in accordance with the prevailing situation. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, although we will try our level best to provide you with the best of the best product/ satisfying service. But, in case, you buy any product or service from the third party link, GoPaisa will not be responsible for the quality or the final output of that particular product or service.

Third Party Links

Here, we wish to inform you that all the third party links on this site may incur extra charges in order for you to access their website. Please note that all the products/services you use/avail from third party will be solely your and respective website’s responsibility. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. GoPaisa will not be liable for any damages or losses you face related to the purchase or use of products or services. Resources, content, or any other transactions made in connection with the third party websites. We request you to carefully read the terms and conditions of third party links before engaging. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We would also like to add that all the complaints, claims, concerns, or questions regarding third party products/services should be directed directly to the concerned person/entity.

Promotional Communications

We may occasionally contact users via email, SMS, RCS, WhatsApp or other communication channels to provide information regarding special offers, discounts, contests, new features, newsletters, and other news regarding our website and affiliated partners' products and services.

Users can opt-out of receiving future promotional emails by following the unsubscribe link attached at the bottom of each communication. To opt out of SMS & RCS communications, send a mail to us at support @gopaisa.com with the subject line "Opt-out of SMS & RCS". To opt out of WhatsApp communications, reply STOP to any message received to be promptly removed from our promotional list.

Withdrawing consent for promotional contacts will not impact our ability to contact users for service announcements, or otherwise as needed to maintain necessary account communications and notifications.

Even if consent is withdrawn for promotional contacts, we reserve the right to contact users regarding account changes or modifications to these terms & conditions and privacy policies.


You agree to indemnify and defend GoPaisa Netventures Private Limited and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Changes in Terms and Services

We advise you to keep a check on the terms and conditions of our company as any changes that happen over the website with due course may or may not get notified to our users. However, we reserve the right to update, change or replace any part of these terms and services by posting updates and changes to our website. It is your accountability to check our website periodically for changes. Your continued use of our website or the services following the posting of any changes to these terms of services constitutes acceptance of those changes.


We solely reserve the right to all the content which has been posted on our website and nobody without the written permission from GoPaisa can use our reviews or any other information (written, video) as they have been shot by GoPaisa team and have been originally sourced from the real users. Any individual/organization are strictly prohibited to use the content from our website for commercial purpose.


We understand that you retain the right on your content. However, by submitting the content to GoPaisa.com you in a way granting us an exclusive, royalty-free, worldwide license to -

  1. Use, modify, adapt, publish, translate, distribute, perform, transmit and display the content (in whole or part) and/or to incorporate it in other works in any form, media, or technology known or unknown till the time.
  2. Publish your content online and/or offline and permit others (By GoPaisa itself or by the co-brand partners)

Please note, you are free to use your content in whatever manner you deemed to be right. However, this is to inform you that the traffic on your content is managed and controlled under the brand. The users who visit the website gets exposed to your content. They are being assured by GoPaisa that the quality of the content would be satisfactory and would not be compromised under any situation whatsoever. In order to maintain the same quality and the traffic, GoPaisa retains the exclusive right to display the content online or elsewhere on the basis of certain conditions -

  1. You are not allowed to post the same opinionated content on any other website, other than GoPaisa.com. In case, you still wish to do the same you may so after at least a year later the date of originally posting that content on GoPaisa.com. Also, you would be required to add the following disclaimer along with the content - “You can read this review at [URL of the review page on GoPaisa.com] and other reviews on the same topic at [URL of the product page on GoPaisa.com].
  2. Also, please note that the license in respect to the products purchased by the users through GoPaisa are limited to the relevant brand/company. GoPaisa works as a tool to connect the users and the experts and in no condition it guarantees the authenticity of the license obtained by that particular company.

Rules to Post

This is to inform you that if you wish to post any content or information on the GoPaisa website or App then you have to make sure that the necessary action shall be taken in case of -

  1. Any violation of the terms and conditions which have been laid out by the company.
  2. Any violation of any applicable law or regulation
  3. Usage of any defamatory scene, child pornography or any content which is harmful for the minors
  4. Content contained of viruses, trojan horses, automated computer scripts, worms, time bombs, email bombs, cancelbots or other computer programming which are meant to be harmful.
  5. Or any other objectionable or criminal content

Governing Law

All the terms and conditions laid out in this agreement are governed by the laws of Republic of India as such laws are applied and function between India and the residents of India. Any issue or claim arising out of or relating to this Agreement, laid out by GoPaisa.com or GoPaisa.com itself shall be settled by binding arbitration in accordance with the the Indian Arbitration Act 1996. Thus, any such issue or claim whatsoever shall be treated on individual basis, and shall not be consolidated or collaborated with any other individual or organization (third party). The prosecution shall be done and conducted in Delhi, India and judgement on the arbitration may be entered into any court having jurisdiction thereof. The final verdict shall be applicable to all the parties and further proceedings shall take place accordingly.


Please make a note that GoPaisa reserves the exclusive right to amend the enclosed agreement at any point in time. We shall be informing the users about the amended terms and conditions through email to the respective registered email address. Alternatively, or additionally, the amended terms and conditions might as well be put forth on the website to bring to everyone’s notice. Please take an account of the amendments as and when required as these terms and conditions shall be applicable to the users from the date of their posting/informing.

What’s Next?

GoPaisa Netventures Private Limited is always on the lookout for introducing something new and reaching to the wider audience. GoPaisa is working on the lines of providing a new platform to its users where they could earn points with each transaction made along with earning the usual cashback. For more information you can refer to the GoPaisa FAQ section.